Freight Forwarding & Customs Clearance Experts
International trade in India runs through multiple regulatory bodies, and delays with any one of them can hold up an entire shipment. Balaji Logistics & Clearing (BLC) provides dedicated liaisoning services with the government departments and trade bodies that govern import-export activity — including Customs, DGFT, JDGFT, shipping lines, airlines, and Central Excise & Service Tax — so your approvals, filings and clearances move forward without unnecessary back-and-forth.
Our liaisoning desk works directly with the departments and carriers your shipment depends on, so nothing sits waiting for a signature.
"We believe logistics is not just about moving goods—it's about delivering trust, commitment and long-term business relationships."
Established working relationships with regulatory bodies mean your filings are followed up on proactively, not just submitted and left to wait.
International trade in India depends on dealing with several regulators and service providers at once. Liaisoning is the practice of managing those dealings professionally — following up filings, resolving queries and keeping approvals moving.
In trade, liaisoning means acting as the point of contact between your business and the authorities and carriers your shipment depends on. Done properly, it is entirely procedural: preparing accurate submissions, tracking their status, responding to queries and escalating through the correct channels. It is about speed and accuracy of follow-up, not shortcuts.
On the ground, this includes coordinating with customs on assessment queries and examination schedules, and with shipping lines, airlines and terminal operators on delivery orders, manifest corrections and release of cargo. Most delays at ports and airports trace back to a missing document or an unanswered query, and the cost shows up as detention, demurrage or missed delivery windows.
The Directorate General of Foreign Trade (DGFT) and its regional Joint DGFT (JDGFT) offices handle Importer Exporter Code matters, authorisations and export-incentive schemes under the Foreign Trade Policy. BLC's liaison team coordinates filings and follow-ups with DGFT and JDGFT, as well as with Central Excise and Service Tax departments, so applications do not stall for lack of follow-up.
If a filing or clearance is stuck, get in touch and we will review where it stands.